Called in this opticians friday 23rd oct 2015 spoke to a lovely assistant. My 93 year old dads glasses had broken and could not be repaired even. My precious dad has alzheimers for 7yrs so you know its quite bad. For my dad to not see would be even more bewildering for him, so i called in here to see if i could get help. I had no need to worry I hadn’t even told the optician the whole story and they were on the find for helping to get dads lens into some frames that would fit as best they could. Well they did find it,nothing was too much trouble, the optician just got on with this,not because it was their job but because they wanted to help my dad with all they could. They were so genuine and obviously a lovely person. I cannot thank them enough. I just had to write a thankyou on their web site. To any customers my theory is …you will be so well cared for and looked after dont hesitate to go to this opticians. Especially if you see the optician i quarantee they will look after you. My sincere thanks and my good wishes to them. My love, jan. Colwyn bay.